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FAQ.

WHEN WILL MY ORDER SHIP?

all EAR orders ship 4 weeks after the purchase date.

READY TO SHIP & YARN PARTY orders will ship 3-5 days after purchase.

MASK orders ship within 2 weeks.

MASK NECKLACES ship 3-5 days after purchase.

*** if your order combines items, shipping reflects the longest item. ex: if your order includes ears & mask - shipping reflects the 4 week mask turn around time.

DO YOU ACCEPT CUSTOM ORDERS?

I am currently not accepting any custom orders and only offering the products in my shop with the customization of your bow choice.

WILL I BE NOTIFIED WHEN MY ORDER SHIPS?

Yes! You will receive an email confirmation along with a usps tracking number.

WHAT SIZE ARE THE HEADBANDS? WHO DO THEY FIT?

The headbands are standard sized, they fit children ages 3+ to all adult sizes.

WHAT SIZE ARE THE MASKS? WHO DO THEY FIT?

Masks are all adult sized. Male sizing has a bit longer of elastic than the female size. The elastic can be knotted or sewn shorter to fit smaller heads and/or children.

HOW CAN I CLEAN MY EARS?

If your ears happen to get dirty, a Tide To-Go Stain cleaning stick would work best, as well as gently cleaning the ears with a wet towel and light soap.

HOW CAN I CLEAN MY MASK?

Handwash your mask and let it air dry.  You may iron it to get it back to its flat form.

CAN I REQUEST A SPECIFIC CHARACTER ON MY EARS?

Yes! You can leave any special and specific requests in the "NOTES" box on each product listing.

CAN I REQUEST A CERTAIN FABRIC MASK?

Yes! However, all request are not guaranteed, depending on fabrics available.

CAN I REQUEST A BLACK OR WHITE HEADBAND?

Yes! You can leave any special and specific requests in the "NOTES" box on each product listing.

DO YOU SHIP WORLDWIDE?

Yes, We ship worldwide! Shipping prices are calculated automatically based on where you live (your shipping address) at the time of your check out.

CAN I WEAR MY EARS ON RIDES?

If the ride is fast, it's probably best you take the ears off and keep them safe.